Privacy Policy

Velvet Touch Hair & Beauty("we", "us") is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

When you book an appointment or contact us we collect the details you provide — typically your name, phone number, email address and the service you're interested in — along with appointment history needed to provide our services.

How we use it

We use your information to manage bookings, send appointment confirmations and reminders, respond to enquiries, and improve our services. With your consent we may occasionally share offers we think you'll love. We never sell your personal information.

Storage and security

Booking and enquiry data is stored securely in our customer management and booking systems, accessible only to authorised staff. We take reasonable steps to protect it from misuse, loss and unauthorised access.

Contact

To access, correct or delete your personal information, contact us on 0422 140 730 or visit us at Unit 172, 46 Macquarie Street, Barton ACT 2600.

Last updated: July 2026